IntegrateCloud Zendesk-Asana Integration
Asana Integration App by IntegrateCloud allows the users to create Asana tasks right inside the Zendesk form. It also allows you to link existing Zendesk tickets to an existing Asana task. In addition, it allows Agents to notify Asana team by sending comments inside Zendesk Support.
Link Task
This tab allows you to link an existing Zendesk Ticket. It can be linked to one or multiple Asana tasks.
When clicked on the Create task tab it loads the Asana project, Asana task type and based on the selection it will load all the Asana fields like reporter, assignee custom fields The User can make the selection and click on Create task which would create task in Asana and then display the corresponding Asana Id in the App.
Create Task
This tab allows the user to send notifications to the Asana team which would show up as comments in Asana.
Notify
How to install
Asana integration by IntegrateCloud. Quickly integrate Zendesk Asana.
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Log into your Zendesk account and navigate to 'Admin'.
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Locate the 'Marketplace' under 'Apps' , and look for 'IntegrateCloud Zendesk Asana Integration App' then click 'Install'.
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Navigate to any of the existing tickets or create a new one.
What people are saying
Adam Spieler
integrateCloud Client
Amazing app to link asana to zendesk - seamless integration and very helpful!
We are using the Asana App to keep track of our open issues in our customer facing Asana implementation. The App is great to quickly add new tasks to the Asana boards and lists and help keep track of the status and progress.
Daniel Bechtel
integrateCloud Client
Has really enhanced our ability to manage multiple clients' workflows. Very easy to set up the integration and haven't had any issues with it in the first few weeks of use. Highly recommend.
Justen Wattenbarger
integrateCloud Client
Schedule a demo
Asana integration by IntegrateCloud. Quickly integrate Zendesk Asana.
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Once the ticket is displayed click on the top corner Apps and then the App will be displayed on the right sidebar of the screen.
Click on submit button (Once credentials are verified) then a message is displayed as 'Setup is successful'.
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A screen will be displayed where you need to enter your Zendesk Credentials using API Token.
Once you entered the credentials click on the submit button.
Once Zendesk credentials are authenticated you will be presented with Asana page where you will enter the Asana credentials and sub domain.
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Once the app is installed, click on Begin Configuration button.
Click on the close button and now you can start creating Asana tasks.
