IntegrateCloud Connector for Office Teams

This app will allow agents working on support tickets to collaborate with their Office team by sending them messages on different Office Team channels as and when required. Features Send custom messages along with last internal note & public reply to your Office team members as and when required through the App. 2. 2 minute Setup installation.

How to install

Click Install to add the app.

Once the app is installed, click on existing ticket , click on the Apps link and you will see the IntegrateCloud Office Teams App.

Click on the Authentication button in the app which will take you to the microsoft setup page for authentication.

What people are saying

Sara Miller

integrateCloud Client

We are now able to respond in a quick, chat format to more quickly communicate with our team. During setup I had one question about authentication. Highly recommended!

Since we utilize Teams as our primary communication application it was becoming cumbersome to jump back and forth between Teams and Zendesk to discuss issues.

John Meyer

integrateCloud Client

This app allows us to maintain internal communication in Teams which is easily searchable for ticket numbers that link back to Zendesk.

Karlee Levinson

integrateCloud Client

Schedule a demo

Automate Sharing of data between Zendesk and Office Teams using IntegrateCloud

Provide permissions to allow IntegrateCloud and click the Allow button.

Enter your Zendesk Credentials and you will see the message app is setup successfully.

Take an existing Zendesk ticket and you will see the app to send messages to your Office Team.